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Contact History
Making a sale or turning a prospect into a customer is all about timing. Contact a prospect or current customer
at the wrong time and you could lose out on their valuable business. CF Contact Manager
for customer relationship management (CRM) increases the effectiveness of your sales process by allowing for the
recording, managing, and reviewing of contact histories including the following valuable information:
- When was the last contact made?
- What method was used to make contact?
- How did the person respond?
- When should you follow up?
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